Privacy Policy

1. Information We Collect

Trang Mi Lashes & Brows collects only the information needed to serve you: your name, phone number, email address, and any notes you provide when booking or contacting us. When you visit our website we may also record basic technical data such as device type and pages viewed.

2. How We Use Your Information

We use your information to:

Confirm and manage appointments at our Da Nang or Hoi An branch;
Send appointment reminders, reschedule notices, and aftercare guidance;
Respond to your questions and requests;
Improve our services and customer experience.

3. We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for commercial purposes. Information is shared only with the service providers needed to operate our studio (for example, appointment-reminder messaging) and only to the extent necessary.

4. Cookies and Analytics

Our website uses cookies and analytics tools to remember your language preference and understand how visitors use the site. You may disable cookies in your browser, though some features may not work fully.

5. Retention and Security

We keep booking information only as long as needed to serve you and meet legal obligations, after which it is deleted or anonymized. We apply reasonable safeguards to protect your data from unauthorized access.

6. Your Rights

You may request to access, correct, or delete your personal information. Please contact us to make such a request.

7. Contact

For any privacy questions, please contact Trang Mi Lashes & Brows at hello@trangmi.vn or in person at our Da Nang and Hoi An branches.